Our keyspeakers
Dr Alex Smallwood, Clinical Transformation Director, Health Management
As Clinical Transformation Director, Alex is a member of the Health Management leadership team.
He is a GP and has more than 20 years’ experience in frontline healthcare services, while also working in the medicolegal, medicopolitical, health economics, healthcare transformation and health technology spaces.
His medicolegal experience includes writing and delivering legislation adopted by the EU to ensure that all doctors are provided with a minimum understanding of management and leadership skills.
He is responsible for developing Health Management's operating model to standardise processes and accelerate the use of technology and digital capability, while delivering operational efficiencies and enhancing the customer experience.
Working closely with customers, he aims to link all facets of our services (from referral through to closure) - to improve accuracy and speed, whilst eliminating unnecessary tasks or duplication of work.
Amie Cook, Account Director, Health Management
Amie is responsible for the management and service development of a portfolio of Health Management's strategic clients.
She has experience across a wide range of business sectors – and takes the time to build relationships and gain understanding of the unique requirements and objectives of the clients she supports.
Prior to joining Health Management in January 2017, Amie gained 13 years’ experience in client-facing roles - including management of sales and customer service teams and business development.
She holds a BSc (Hons) in Exercise Science.
Tom Cannon, Commercial Sales Director, Health Management
Tom heads the business development function at Health Management.
He also works closely with our relationship managers to ensure that we have a strong focus on clients, putting them at the heart of everything we do and making his team the voice of the customer internally.
Tom builds true business partnerships throughout our customer base and his experience in creating and managing high-performing teams ensures the development of mutually beneficial business solutions.
Prior to joining us, Tom was Head of Commercial Services at Iron Mountain - and prior to that had senior sales roles with Heineken and Nestle.
Tom has a degree in Management Science from Cardiff University.